MartynC (pendlemac) wrote,
MartynC
pendlemac

  • Mood:

Useless five

The digital mux that contains five and a few other channels has been off all day. I know five don't directly control the transmitters but I thought they might at least be able to kick someone until they fix it.

On the website is a Technical Enquiries page that has a nice little form to fill in. That form obviously generated the following e-mail. ( The stuff with ?? was filled in, I just don't want it on here! )

-----

Subject: technical enquiry from: Martyn Clapham
To: dutyoffice@five.tv
From: ???
Date: Sun, 3 Feb 2008 23:23:48 +0000

technical enquiry from: Martyn Clapham
address: ???
telephone: ???

comment:
There appears to be no signal for five, five US and five life availavble from the Pendle Forest transmitter. It has been of since dinner time (
at least ) and while there have been a couple of times it has reappeared, they have lasted only a few seconds. I tried checking your transmitter
maintainance page but that is seriously out of date ( last entry for Sept 2007 ) and is also cluttered with information going back to November
2006!

receive five with: Aerial - private

live in tower block or housing complex: False

digital TV or set-top box: True

date problem started: 12:45 on 3/2/08

would like to receive further information: <#information#>

-----

That bounced! Methinks the website is buggered as well as the transmitter!

I was going to add an additional bit but thought it might upset them. This was :-

'Given that your revenue comes from the advertising 'levy' imposed directly ( or indirectly ) on every person in the UK, rather than just the heads of household targeted by the licence fee, surely you have more responsibily to provide a good service rather than less when compared to the BBC!'
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